1. Fees Payable by the Patient

The patient agrees to pay the Practice a monthly membership fee of £45.00 by Direct Debit.

The equivalent annual cost is £540.00.

Payments will be collected by Direct Debit through GoCardless Ltd, who administer the Direct Debit facility on behalf of the Practice.

• The first payment will be collected within five (5) days of the membership start date.
• Thereafter, payments will be collected on or around the same date each month.

2. Services Provided by the Practice

Platinum Membership includes the following benefits:

• Comprehensive dental examinations, recommended twice per year.
• Dedicated hygiene appointments, recommended four times per year on average.
• All routine dental X-rays and CBCT/CT scans, where clinically required.
• The ability to spread dental care costs across the year.
• 10% discount on general private dental treatment, excluding dental implants, Invisalign treatment and finance plans.
• Free whitening top-up syringes, up to four per year, where whitening treatment has previously been carried out at the Practice.
• One complimentary night guard, where clinically recommended by the dentist.
• Priority appointment booking, subject to availability.
• Dedicated patient concierge service, including direct WhatsApp and email access.
• Implant screw tightening, including removal and replacement of the composite filling and seal, where applicable.

Membership Year

Each membership year runs from the date this Agreement commences and each anniversary thereafter.

Membership will continue as a rolling subscription until cancelled in writing by the patient. A minimum of three (3) months' written notice is required to cancel the membership, subject to the minimum initial term set out in Section 6.

3. Services Not Included

The following services are not included within the Platinum Membership and will be charged separately:

• Dental implants and implant superstructures.
• Invisalign or orthodontic treatment.
• Cosmetic treatment, unless specifically included within the membership.
• Treatment carried out at another dental practice.
• Prescription charges or pharmaceutical items.
• Laboratory fees.
• Sedation fees.
• Specialist referrals.
• Emergency appointments and emergency treatment.
• Review appointments outside scheduled examinations.
• Airflow treatment.
• Periodontal treatment or treatment for active gum disease.

This list is not exhaustive. Any treatment or service not expressly included within the membership may be charged separately at the Practice's prevailing fees.

4. Commencement of Membership Benefits

Membership benefits become available once the equivalent of three (3) monthly payments has been received.

The Practice reserves the right to recover the cost of any benefits received should the membership end before this requirement has been satisfied.

5. Responsibilities of the Patient

The patient must ensure that all monthly membership payments are made when due.

If a Direct Debit payment fails:

• Membership benefits may be suspended until all outstanding payments are brought up to date.
• The Practice may take appropriate action to recover outstanding payments.
• Repeated payment failures may result in suspension or termination of the membership.

The patient is responsible for arranging their own examination and hygiene appointments.

Unused appointments:

• Cannot be refunded; and
• Cannot be carried forward into subsequent membership years.

Patients must attend scheduled appointments or provide at least 48 hours' notice if cancellation is required.

Missed appointments or late cancellations may incur the Practice's standard cancellation fee, and the appointment will count towards the patient's annual membership allowance.

6. Termination of the Agreement

This membership has a minimum initial term of twelve (12) months.

If the patient chooses to terminate the Agreement before the initial 12-month period has expired, the patient remains liable for all membership fees due until the end of the minimum term.

Following the initial 12-month term, the membership will continue as a rolling subscription unless cancelled in writing by the patient by providing a minimum of three (3) months' written notice.

If a Direct Debit payment repeatedly fails or payments remain outstanding, the Practice may suspend or terminate the membership and all associated benefits.

Upon Termination

• All membership benefits will cease immediately.
• If the Agreement ends within the initial 12-month period, the patient will be responsible for paying the difference between the membership fees paid and the Practice's standard private fees for any services or benefits received.
• No refund will be given for unused membership benefits or appointments.

7. Change of Dentist

Either the patient or the Practice may request a transfer to another dentist within the Practice.

If the transfer is accepted, this Agreement shall continue with the new dentist.

Membership is non-transferable.

If the patient permanently transfers to another dental practice, this Agreement will terminate.

8. Administration

This membership scheme is administered by:

Parrock Dental & Cosmetic Implant Centres

By joining the membership plan, the patient consents to the Practice processing their personal information solely for the administration of the membership and in accordance with applicable data protection legislation.

9. Complaints

Any complaint should be submitted in writing to the Practice.

Complaints will be investigated promptly, fairly and in accordance with the Practice's complaints procedure.

10. Changes to the Membership Plan

The Practice reserves the right to amend membership fees, benefits or services at its discretion.

Wherever reasonably possible, changes will only be made once per year.

Patients will receive a minimum of 30 days' written notice before any changes take effect.

Notice may be provided by post or email using the patient's last notified contact details.

11. Teeth Whitening

Whitening top-up syringes included within the membership are subject to the patient:

• Attending a dental examination; and
• Being clinically suitable for whitening treatment.

Where whitening trays or a full whitening kit are required, these will be charged separately.

Patients paying for twelve (12) months' membership in advance will receive the full whitening kit at no additional cost, subject to clinical suitability.

12. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from or in connection with this Agreement shall be subject to the exclusive jurisdiction of the English Courts.

13. Patient Declaration and Consent

I confirm that I have read, understood and agree to the Terms and Conditions of the Parrock Dental & Cosmetic Implant Centres Platinum Membership Plan.

I understand that:

1. The membership has a minimum initial term of twelve (12) months.
2. Following the initial 12-month term, the membership continues as a rolling subscription unless cancelled in writing.
3. A minimum of three (3) months' written notice is required to cancel the membership following the initial term.
4. I agree to make all membership payments by Direct Debit.
5. Failure to maintain payments may result in the suspension or termination of my membership benefits.
6. Membership benefits are subject to the terms and exclusions set out in this Agreement.

Parrock Dental & Cosmetic Implant Centres
General, Cosmetic and Implant Dentistry
Teeth Whitening • Dental Implants • Beautiful Smiles • Cosmetic Treatment • Invisalign (Invisible Braces)

1. Fees Payable by the Patient

The patient agrees to pay the Practice a monthly membership fee of £45.00 by Direct Debit.

The equivalent annual cost is £540.00.

Payments will be collected by Direct Debit through GoCardless Ltd, who administer the Direct Debit facility on behalf of the Practice.

• The first payment will be collected within five (5) days of the membership start date.
• Thereafter, payments will be collected on or around the same date each month.

2. Services Provided by the Practice

Platinum Membership includes the following benefits:

• Comprehensive dental examinations, recommended twice per year.
• Dedicated hygiene appointments, recommended four times per year on average.
• All routine dental X-rays and CBCT/CT scans, where clinically required.
• The ability to spread dental care costs across the year.
• 10% discount on general private dental treatment, excluding dental implants, Invisalign treatment and finance plans.
• Free whitening top-up syringes, up to four per year, where whitening treatment has previously been carried out at the Practice.
• One complimentary night guard, where clinically recommended by the dentist.
• Priority appointment booking, subject to availability.
• Dedicated patient concierge service, including direct WhatsApp and email access.
• Implant screw tightening, including removal and replacement of the composite filling and seal, where applicable.

Membership Year

Each membership year runs from the date this Agreement commences and each anniversary thereafter.

Membership will continue as a rolling subscription until cancelled in writing by the patient. A minimum of three (3) months' written notice is required to cancel the membership, subject to the minimum initial term set out in Section 6.

3. Services Not Included

The following services are not included within the Platinum Membership and will be charged separately:

• Dental implants and implant superstructures.
• Invisalign or orthodontic treatment.
• Cosmetic treatment, unless specifically included within the membership.
• Treatment carried out at another dental practice.
• Prescription charges or pharmaceutical items.
• Laboratory fees.
• Sedation fees.
• Specialist referrals.
• Emergency appointments and emergency treatment.
• Review appointments outside scheduled examinations.
• Airflow treatment.
• Periodontal treatment or treatment for active gum disease.

This list is not exhaustive. Any treatment or service not expressly included within the membership may be charged separately at the Practice's prevailing fees.

4. Commencement of Membership Benefits

Membership benefits become available once the equivalent of three (3) monthly payments has been received.

The Practice reserves the right to recover the cost of any benefits received should the membership end before this requirement has been satisfied.

5. Responsibilities of the Patient

The patient must ensure that all monthly membership payments are made when due.

If a Direct Debit payment fails:

• Membership benefits may be suspended until all outstanding payments are brought up to date.
• The Practice may take appropriate action to recover outstanding payments.
• Repeated payment failures may result in suspension or termination of the membership.

The patient is responsible for arranging their own examination and hygiene appointments.

Unused appointments:

• Cannot be refunded; and
• Cannot be carried forward into subsequent membership years.

Patients must attend scheduled appointments or provide at least 48 hours' notice if cancellation is required.

Missed appointments or late cancellations may incur the Practice's standard cancellation fee, and the appointment will count towards the patient's annual membership allowance.

6. Termination of the Agreement

This membership has a minimum initial term of twelve (12) months.

If the patient chooses to terminate the Agreement before the initial 12-month period has expired, the patient remains liable for all membership fees due until the end of the minimum term.

Following the initial 12-month term, the membership will continue as a rolling subscription unless cancelled in writing by the patient by providing a minimum of three (3) months' written notice.

If a Direct Debit payment repeatedly fails or payments remain outstanding, the Practice may suspend or terminate the membership and all associated benefits.

Upon Termination

• All membership benefits will cease immediately.
• If the Agreement ends within the initial 12-month period, the patient will be responsible for paying the difference between the membership fees paid and the Practice's standard private fees for any services or benefits received.
• No refund will be given for unused membership benefits or appointments.

7. Change of Dentist

Either the patient or the Practice may request a transfer to another dentist within the Practice.

If the transfer is accepted, this Agreement shall continue with the new dentist.

Membership is non-transferable.

If the patient permanently transfers to another dental practice, this Agreement will terminate.

8. Administration

This membership scheme is administered by:

Parrock Dental & Cosmetic Implant Centres

By joining the membership plan, the patient consents to the Practice processing their personal information solely for the administration of the membership and in accordance with applicable data protection legislation.

9. Complaints

Any complaint should be submitted in writing to the Practice.

Complaints will be investigated promptly, fairly and in accordance with the Practice's complaints procedure.

10. Changes to the Membership Plan

The Practice reserves the right to amend membership fees, benefits or services at its discretion.

Wherever reasonably possible, changes will only be made once per year.

Patients will receive a minimum of 30 days' written notice before any changes take effect.

Notice may be provided by post or email using the patient's last notified contact details.

11. Teeth Whitening

Whitening top-up syringes included within the membership are subject to the patient:

• Attending a dental examination; and
• Being clinically suitable for whitening treatment.

Where whitening trays or a full whitening kit are required, these will be charged separately.

Patients paying for twelve (12) months' membership in advance will receive the full whitening kit at no additional cost, subject to clinical suitability.

12. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from or in connection with this Agreement shall be subject to the exclusive jurisdiction of the English Courts.

13. Patient Declaration and Consent

I confirm that I have read, understood and agree to the Terms and Conditions of the Parrock Dental & Cosmetic Implant Centres Platinum Membership Plan.

I understand that:

1. The membership has a minimum initial term of twelve (12) months.
2. Following the initial 12-month term, the membership continues as a rolling subscription unless cancelled in writing.
3. A minimum of three (3) months' written notice is required to cancel the membership following the initial term.
4. I agree to make all membership payments by Direct Debit.
5. Failure to maintain payments may result in the suspension or termination of my membership benefits.
6. Membership benefits are subject to the terms and exclusions set out in this Agreement.

Parrock Dental & Cosmetic Implant Centres
General, Cosmetic and Implant Dentistry
Teeth Whitening • Dental Implants • Beautiful Smiles • Cosmetic Treatment • Invisalign (Invisible Braces)

1. Fees payable by the patient
1.1The patient will pay the practice a yearly fee of £510, as stated on the sign-up form for the services listed in 2.1 below.
1.2 Payments will be taken by Direct Debit, through GoCardless ltd, who administer the direct debit facility on behalf of the practice.
1.3 The first payment will be taken up to 5 days after the date of sign-up, and will be taken on a similar date each month.

2. Services provided by the Practice
2.1 The services provided by this dental practice include a comprehensive dental examination, which is recommended to be carried out twice a year. The practice also offers dedicated hygiene visits, which are recommended to be carried out an average of four times per year.  2x air flows added per year, which is for advanced removal of staining and composite polish.

All x-rays are included in the services provided, and the cost of these services can be spread over the year. The practice also offers a 10% discount on all services, excluding implants and Invisalign braces.

Patients will receive free private prescriptions when necessary, worth £25 per prescription. Additionally, patients who receive treatment at the practice will receive free whitening top-up syringes four times per year, as well as a free nightguard when the dentist advises it is required.

Priority bookings are available, and patients can access a patient concierge service through direct WhatsApp and email communication.

One set of removal in-house replacement retainers if needed.

Finally, patients who sign up to the practice's braces plan will receive a five-year peace of mind guarantee from the moment of their first Invisalign examination. If any changes occur to the treatment outcome within this five-year period, additional aligners will be included. However, it is crucial to follow aftercare instructions and wear retainers to prevent any unwanted movement of the teeth after the treatment is complete.

2.2 For the purposes of clause 2.1, years will run from the date of this Agreement and each anniversary of that date
2.3 The fees paid under this Agreement do not cover costs associated with treatment which has been specifically agreed to be excluded between you and your dentist, orthodontic appliance therapy, dental implants and related superstructures, treatment which is purely cosmetic, treatment carried out at another practice, pharmaceutical items, laboratory fees, prescription fees, sedation fees, or referral to specialists, urgent appointments and treatment, treatment by other dental practices, any consultations and review appointments separate to your scheduled dental examinations, additional airflow treatment by the hygienist or periodontal treatment or any treatment of active gum disease. These would be charged separately. This list is not exclusive.
2.4 The equivalent of 3 month’s premiums must be paid in advance before you are entitled to any plan benefits.

3. Responsibilities of the Patient
3.1 You must pay the Monthly Fee. If the Direct Debit cannot be taken, then all benefits under the Plan will cease from the date it was due to be taken.
3.2 You are responsible for ensuring that you make appointments with the Practice. There will be no refunds for ‘unused’ services, nor can they be carried forward from one year to another.
3.3 3.3 You must keep appointments made with your dentist and hygienist or pay the appropriate missed appointment or late cancellation fee. Also the appointment will count towards the maximum benefits you are entitled to per year as part of the plan. Any late cancellations may be subject to a cancellation fee and a minimum 48 hours’ notice is required to not be classed as a late cancellation or missed appointment.

4. Administration
4.1 Administration of this scheme is undertaken by Parrock Dental and Cosmetic Implant Centres. By signing this agreement, you consent to the Practice using the data you provide in order to complete such administration, but your personal details will not be used by them for any other reason.

5. Complaints
5.1 Any complaints should be made in writing to the Practice. Such complaints will be treated fairly and promptly.

6. Changes to the plan
6.1 The Practice may change the fees payable, cover and benefits included or extent of services provided under this agreement at any time at their discretion. The patient will always be given at least 10 days’ notice of such changes. Under normal circumstances, fees would only be changed once each year where possible.
6.2 Any notice will be deemed to be valid if sent to your last known address by ordinary post or email address.

7. Termination of this Agreement
7.1 If less than 12 months have passed since the commencement of this agreement, and termination is by the patient rather than the practice, breeching this agreement, then the patient will be responsible and liable for paying any fees owed until the minimum 12 months period of early termination has passed. The practice is not able to provide any dental care at the practice to the patient until any monies owed are settled in full and as required. The plan entitlements and benefits will terminate immediately the date the monthly payment has not been received by the practice. It is the responsibility of the patient to ensure payments are made monthly in accordance with this agreement.
7.2 If Direct Debits cannot be taken, then the patient will be deemed to have terminated this agreement.
7.3 On termination of agreement:
- All services will cease immediately.
- If less than 12 months have passed since this commencement of this agreement, and termination is by the patient rather than the practice, then the patient will be responsible for paying any difference between the amount of fees paid and the practices standard cost of services used
- there will be no refund for any “unused” services.

8. Change of Dentist
8.1 The patient or practice may request to change to a different dentist within the practice. If that dentist agrees to treat the patient under this plan then the new dentist shall become the dentist for the purpose of this agreement.
8.2 If the patient moved to a different practice, then this agreement will terminate. This agreement is not transferable.

9. Governing law and Jurisdiction
9.1 This agreement is governed by and constructed in accordance with English Law and the parties hereby irrevocably submit to the exclusive jurisdiction of the English Courts.

1. Fees payable by the patient
1.1The patient will pay the practice a monthly fee of £42.50, as stated on the sign-up form for the services listed in 2.1 below.
1.2 Payments will be taken by Direct Debit, through GoCardless ltd, who administer the direct debit facility on behalf of the practice.
1.3 The first payment will be taken up to 5 days after the date of sign-up, and will be taken on a similar date each month.

2. Services provided by the Practice
2.1 The services provided by this dental practice include a comprehensive dental examination, which is recommended to be carried out twice a year. The practice also offers dedicated hygiene visits, which are recommended to be carried out an average of four times per year.  2x air flows added per year, which is for advanced removal of staining and composite polish.

All x-rays are included in the services provided, and the cost of these services can be spread over the year. The practice also offers a 10% discount on all services, excluding implants and Invisalign braces.

Patients will receive free private prescriptions when necessary, worth £25 per prescription. Additionally, patients who receive treatment at the practice will receive free whitening top-up syringes four times per year, as well as a free nightguard when the dentist advises it is required.

Priority bookings are available, and patients can access a patient concierge service through direct WhatsApp and email communication.

One set of removal in-house replacement retainers if needed.

Finally, patients who sign up to the practice's braces plan will receive a five-year peace of mind guarantee from the moment of their first Invisalign examination. If any changes occur to the treatment outcome within this five-year period, additional aligners will be included. However, it is crucial to follow aftercare instructions and wear retainers to prevent any unwanted movement of the teeth after the treatment is complete.

2.2 For the purposes of clause 2.1, years will run from the date of this Agreement and each anniversary of that date
2.3 The fees paid under this Agreement do not cover costs associated with treatment which has been specifically agreed to be excluded between you and your dentist, orthodontic appliance therapy, dental implants and related superstructures, treatment which is purely cosmetic, treatment carried out at another practice, pharmaceutical items, laboratory fees, prescription fees, sedation fees, or referral to specialists, urgent appointments and treatment, treatment by other dental practices, any consultations and review appointments separate to your scheduled dental examinations, additional airflow treatment by the hygienist or periodontal treatment or any treatment of active gum disease. These would be charged separately. This list is not exclusive.
2.4 The equivalent of 3 month’s premiums must be paid in advance before you are entitled to any plan benefits.

3. Responsibilities of the Patient
3.1 You must pay the Monthly Fee. If the Direct Debit cannot be taken, then all benefits under the Plan will cease from the date it was due to be taken.
3.2 You are responsible for ensuring that you make appointments with the Practice. There will be no refunds for ‘unused’ services, nor can they be carried forward from one year to another.
3.3 3.3 You must keep appointments made with your dentist and hygienist or pay the appropriate missed appointment or late cancellation fee. Also the appointment will count towards the maximum benefits you are entitled to per year as part of the plan. Any late cancellations may be subject to a cancellation fee and a minimum 48 hours’ notice is required to not be classed as a late cancellation or missed appointment.

4. Administration
4.1 Administration of this scheme is undertaken by Parrock Dental and Cosmetic Implant Centres. By signing this agreement, you consent to the Practice using the data you provide in order to complete such administration, but your personal details will not be used by them for any other reason.

5. Complaints
5.1 Any complaints should be made in writing to the Practice. Such complaints will be treated fairly and promptly.

6. Changes to the plan
6.1 The Practice may change the fees payable, cover and benefits included or extent of services provided under this agreement at any time at their discretion. The patient will always be given at least 10 days’ notice of such changes. Under normal circumstances, fees would only be changed once each year where possible.
6.2 Any notice will be deemed to be valid if sent to your last known address by ordinary post or email address.

7. Termination of this Agreement
7.1 If less than 12 months have passed since the commencement of this agreement, and termination is by the patient rather than the practice, breeching this agreement, then the patient will be responsible and liable for paying any fees owed until the minimum 12 months period of early termination has passed. The practice is not able to provide any dental care at the practice to the patient until any monies owed are settled in full and as required. The plan entitlements and benefits will terminate immediately the date the monthly payment has not been received by the practice. It is the responsibility of the patient to ensure payments are made monthly in accordance with this agreement.
7.2 If Direct Debits cannot be taken, then the patient will be deemed to have terminated this agreement.
7.3 On termination of agreement:
- All services will cease immediately.
- If less than 12 months have passed since this commencement of this agreement, and termination is by the patient rather than the practice, then the patient will be responsible for paying any difference between the amount of fees paid and the practices standard cost of services used
- there will be no refund for any “unused” services.

8. Change of Dentist
8.1 The patient or practice may request to change to a different dentist within the practice. If that dentist agrees to treat the patient under this plan then the new dentist shall become the dentist for the purpose of this agreement.
8.2 If the patient moved to a different practice, then this agreement will terminate. This agreement is not transferable.

9. Governing law and Jurisdiction
9.1 This agreement is governed by and constructed in accordance with English Law and the parties hereby irrevocably submit to the exclusive jurisdiction of the English Courts.

Terms & Conditions Apply:
*A minimum of three payments must be made before booking the first hygiene treatment*
*10% discountapplies to restorative treatments only*
*10% discount applies to private dentistry treatments up to a maximum value of £1,200*
*Airflowtreatment is available at an additional charge of £40 per appointment*
*Applies to general hygiene appointments only*
*Not available forpatients diagnosed with periodontal disease*